Many of the times it feels like it takes forever to close new business deals? You’re running strong campaigns, generating plenty of leads, seeing a flurry of sales activity.
But even though your sales reps are consistently following up, prospects just aren’t ready to buy. Your sales cycle used to be 1 month, but now it’s 2, or even 3 months. And the longer it gets, the harder it is to hit your goals.
Often, people don’t really know how long their sales cycle is — only describing it as “long” or “too long”. The problem is, you can’t improve what you can’t measure. A manual way to find this out is to take the last 20 or so deals and calculate the average sales cycle by determining the length of time between first contact by your sales team and close of the sale.
As a CMO, how can you solve this problem? Do your sales reps need some more training on their closing techniques?
But it would be a mistake to just assume the problem is their closing skills. Even the best closers can face lengthening sales cycles.
Well, we are in a world of Marketing and if you take a step back and try to see what’s causing this, you might realize that there are multiple ways where your company can improve their efforts.
- Quality of the leads that enter your sales process. Are they truly qualified?
- How well your leads are educated? Do your sales reps have educate them?
- How are you personalizing the leads experience?
That’s where the marketing automation comes into the picture.
The marketing automation cannot just help reduce the sales cycle but can make your sales team look like a superhero.
Marketing can give quality and relevant leads to sales team.
Marketing can help ensure that the leads only get to the sales team when they’re qualified and ready to buy. If you prioritize the leads who have already identified the problem and are educated about the solutions, they are looking for will help your sales team to close the deal fast. That will result in lesser time spent in the converting the lead into business. But again, to ensure shorter sales cycle you need to implement the scoring model which works for you. At Digiby, we help companies to put marketing automation in their business and bring the quality leads ahead for the sales team to close.
Marketing can educate prospects well before the sales reps pitches in
Marketing can trigger the automatic messages to your prospects in an orderly fashion so that your sales team doesn’t have to put so much efforts just to educate the leads you have. Presenting your solutions to a prospect who believe that they don’t have any problem or thinks that if they identified the problem and thinks that it is not significant so that need the solution yet; can be a sales suicide.
To shorten the sales cycle, you must bring clarity to your prospects. If they have a problem, let’s make sure they understand it, and if they don’t, let’s move on to someone who does.
The art of educating the prospects can help them identify the problem and the solution to deal with the problem. Automating the marketing can help you send behaviour based content to your prospects which helps your sales reps to spend less time educating the prospect about the product and can lead to shorter sales cycle.
Marketing can personalize the prospects experience
The first thing you need to understand that there’s no single size which can fit everyone. You need to customize and personalize their experience. Create the segments of your leads depending on their requirements, behaviour, location, interest, language or even the time of the message etc. and let the communication be in a fashion which personalizes their experience. Your busy sales rep cannot manually do it for every prospect so you need your marketing to take charge of this and automate the process so that the sales don’t have do that till the time for them to close the deal comes.
The power of marketing in digital space can drastically reduce the sales cycle and speed up the cashflow in the bank. That’s a win-win scenario for you as well as your customers.